Frequently Asked Questions
What raw material do you work wtih ?
We work with 925 sterling silver, gold and brass.
Do you do vermeil jewelry ?
Yes.
What micron is vermail jewelry ?
2.5 microns. We do 1 - 2 - 3 microns.
What is the process of making new collection ?
- We need a refence photo
- Length, width, dimensions, highness
- Stones to be used, cut or cab, size of stone
- Plating type, gold shiny or mat, silver shiny or mat or oxidase
- Target price (if you have)
- Metal you want to use ? Silver, gold, brass
We can only process once we have all information above. See customize design form.
Supplying to 15 countries and more.
We export to :
- America (USA, Canada, Mexico, ...)
- Europe (Italy, France, Germany, Netherlands, Danemark, Belgium, ...)
- Africa (South Africa, Namibia, ...)
- Asia (Singapore, Japan, ...)
- Oceania (Australia, New Zealand, ...)
How order confirmation and payment work ?
50% advance as confirmation of the order and 50% before shipping.
What is the supply cost ?
Minimum cost is $30, and then it depends on the weight and size of the package.
How long shipping takes ?
It takes 5-7 working days to arrive to the destination.
How do you send it ? It is ensured ?
Yes it is ensured, we send by UPS or Fed Ex.
How can I pay ?
You can wire transfer bank to bank. You can PayPal up to 200$ with 7% Fee extra.
Which certificate JDWARKA have ?
ISO certificate 9001 since 2015, for organizations wishing to continuously improve customer satisfaction. Compliance certificate, compliance which ensuring that consumers in the importing countries are protected against harmful or substandard products.
Can I visit your showroom and factory ?
Yes, all you have to do is make an appointment and email us at info@dwarkajewel.com. Or by Whatsapp at : +91 93522 38090
What is the cost of making a sample ?
The mold charge is from 15$ to 50$ depending on the design, including CAD design. After the approval of CAD, we can quote you the production price.
The 1 piece cost is mold charges + IST PC = production cost.
What is the process of making new collection ?
- After receive the advance.
- We make CAD design and email you for your confirmation.
- In case there is any change, we do another CAD and mail you again.
- Once it is approved, we start making the mold of IST piece.
- We mail IST production PC for approval before build the production.
Approve audits.
SEDEX, Responsible Jewellery Council, Bureau Veritas.
Available stones ?
All kind of precious and semi-precious gems. Cubic zirconias, perles and opales.All kind of precious and semi-precious gems. Cubic zirconias, perles and opales.
What plaiting options ?
9 Kt / 14 Kt / 18 Kt Gold. Rhodium, e-coating, anti-tarnish and palladium.
Factory size ?
475 skills artisans.
Do you offer exclusivity ?
Yes we offer exclusivity with NDA contract.
What exibition do you do ?
- New Delhi
- Bangkok
- Hong-Kong
What is your experience working with ethically sourced materials ?
We source with governement approved agencies. SeeCertification page.
What is your manufacturing production capacity ?
44 000 pieces / month. That depend on design.
Can you provide samples of products from your manufacturing ?
Yes, we provide sample on paid basis.
What is your manufacturing quality control process ?
There is quality control after each production step.
Do you keep ready stock?
Yes, we have a large selection of gold and silver ready collection only for wholesale/ B2B.
What is your MOQ?
Our MOQs are:
Silver: 10-25 pieces depending on the design
18kT Gold: 1-5 pieces depending on the design
Brass: 25-100 pieces depending on the design
Do you supply gemstone and gemstone beads?
Yes, we have a whole range of gemstone and gemstone beads in ready stock.
How do you ship?
UPS & FEDEX. DHL only fashion jewellery
How long does shipping take to reach?
5-6 working days
What is the shipping costs?
Samples 1/2 pieces is 40 dollars
Bulk order shipping depends on weight and destination